At Watches of Sutton we pride ourselves on delivering unrivaled customer service at all times. The watches we retail are designed to give to you many years of enjoyment and satisfaction and we seek to develop equally long-lasting relationships with our clients. Right from your initial enquiry to our aftercare department, your satisfaction and reassurance is of prime importance to us.

As a company we have four core values that drive and influence every decision we make:


As enthusiasts like you, we are passionate about watches. It’s what make us tick (pun intended!) and we bring this passion to everything we do. Feel free to call or email us to discuss any watch we have. Or why not just call us for a chat? We love talking about watches and their history, so relish any opportunity to share knowledge and learn new things too.


Right from the point of initial enquiry, we treat every customer the way we would want to be treated. With nearly 20 years’ retail sector experience, we back this up with a complete understanding of what a great customer experience should be like.


Our reputation and the trust of our customers is of paramount importance to us. That’s why we always act with the utmost honesty and sincerity in everything that we do. When you become a Watches of Sutton customer, you won’t want to buy from anywhere else again.


You can rest assured your new watch has been fully checked and tested prior to being displayed. We are offered many watches to buy but only a select few are ultimately chosen by us. These watches have passed our rigorous checks for authenticity, function, condition and history. Furthermore all card transactions are made using Worldpay’s secure gateway, ensuring a safe everytime.